![]() ![]() The seller is responsible for the shipping cost in case of product defects or misdelivery. Exchange is only possible when the items are in stock. Please contact us through 1:1 inquiry' within 7 business days of the parcel delivery completion date. How can I proceed with cancellation or exchange/refund before delivery? Tariffs must be paid by the customer who ordered the product.įor more information, contact your country's customs office.ħ. International shipping may be taxed according to your country's customs laws. Notice of tariffs (International shopping) International shipping fees will be added upon payment. It is calculated based on the estimated weight of each item, and international shipping fees are estimated by entering the address. It depends on the destination country and parcel weight. What are the international shipping fees? ![]() If you want to change your payment method before delivery, you can cancel your order and make a new purchase.Ħ. Once the payment is complete, you cannot change the payment method. I want to change the payment method after purchasing. International : PayPal, International Card (Visa, Master, JCB, Union Pay), MolpayĤ. Korea: Credit card, account transfer, bank transfer, mobile phone payment, book culture gift certificate, KakaoPay, Payco When you receive the product you ordered, the order status will be displayed as "delivery completed".ģ. International shipping will begin within 1-2 business days of receiving the product from the seller. Once the item has been shipped from the MAKESTAR shipping center, the order status will be displayed as "Delivery In Progress". It takes 2 to 5 business days to send the product to the MAKESTAR shipping center., When the seller checks the order details and requests delivery, "Preparing for delivery" is displayed. Since the order has not been prepared for delivery, you can cancel the order directly from the payment details screen. If you place an order from MAKESTAR Shopping and your payment is approved, your order status will be displayed as "Order Completed". MAKESTAR receives the product directly from the manufacturer or from the official retailer, ensuring it is 100% genuine.Ģ. It is difficult to reflect the under-value, and it will not be applicable even if you fill out the comment section separately. If no customs clearance, the product will be automatically discarded, and if it is discarded due to no customs clearance, the product cannot be delivered again. If it is not paid within a certain period of time, the product will be automatically discarded, and if the product is disposed of due to unpaid tariffs, it cannot be shipped again. Depending on countries, tariffs may occur, and duties will be incurred by the purchaser. Additional shipping costs may be incurred when shipping to Jeju Island and islands/mountainous areas. Please kindly understand that it is difficult to exchange or return it due to sending via other couriers. * If you use another courier other than the designated courier when exchanging or returning the product, it will be automatically shipped back, so please make sure to send the product via designated courier. Please note this in advance as this will be the same even if you use the shipping agency. * If 7 days have passed since you received the product (based on the tracking of the invoice), or if the photo or video is not attached, additional delivery or exchange is not possible. Video: After sending it to and ask through 1:1 inquiry If there is a missing or damaged product, additional delivery or replacement is possible only for those who have sent a photo as a proof or unboxing video to MAKESTAR within a week of receipt of the product. ![]()
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